Shipping
All Haus of Mae orders are carefully packed and dispatched from Brisbane, Australia.
Orders are typically dispatched within 1 business day. During busy periods or promotional launches, dispatch times may be slightly longer.
We ship all orders using Australia Post.
Please note that delivery timeframes provided are estimates only and are based on Australia Post guidelines. Delivery times may vary depending on your location.
Australian Shipping
Haus of Mae offers both Standard Parcel Post and Express Post through Australia Post.
Express Post next-business-day delivery is only available to addresses within the Australia Post Express Network. If your postcode falls outside this network, Express deliveries may take several additional days.
Estimated Delivery Timeframes (Business Days)
| State | Express Post | Standard Post |
|---|---|---|
| ACT | 1–2 days | 3–5 days |
| NSW | 1–2 days | 3–5 days |
| NT | 3–5 days | 9–12 days |
| QLD | 2–3 days | 4–7 days |
| SA | 2–3 days | 6–8 days |
| TAS | 3–5 days | 6–8 days |
| VIC | 1–2 days | 5–7 days |
| WA | 3–5 days | 8–12 days |
Once your order has been shipped, Haus of Mae is not responsible for delays caused by Australia Post or other courier disruptions.
If your parcel has not arrived within the expected timeframe, we recommend checking the tracking information provided in your shipping confirmation email.
International Shipping
Haus of Mae also ships internationally using Australia Post International services.
Delivery estimates are provided by Australia Post and are approximate timeframes only. Customs processing times in the destination country may affect delivery speed.
Estimated International Delivery Times (Business Days)
| Country | Express Shipping | Standard Shipping |
|---|---|---|
| United Kingdom | 4–8 days | 10–18 days |
| United States | 6–10 days | 9–12 days |
| New Zealand | 4–8 days | 7–14 days |
| Other Countries | 8–18 days | 20–25 days |
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.